Contact Us

Our goal is to make every customer 100% happy - to go above and beyond and to make your customer experience every bit as personal as the items you've purchased from us. 

Do you have a question about your order? Need to process a return or exchange? Have any other customer service issue or anything you want us to know? We're happy to help because that's what we do!   

Just send us a note using the form below, and a customer service team member will respond as soon as possible.  

Customer service hours are Monday-Friday from 9:30 AM to 5:00 PM Eastern.

You can also email us at store@goldenpaws.org. 

Also, check out our FAQ section to get answers to common questions.

Our return policy is here.